Exchange Policy

In choosing to shop at Jaipuriya.com you, as the buyer, agree to our shopping terms, conditions and policies.
NO REFUNDS, ONLY EXCHANGES OR STORE CREDIT GIVEN.

EXCHANGES

  • In case the size and fit does not work, we offer exchanges. 
  • Refunds are ONLY in form of store credits. We do not do offer cash refunds.
  • The Exchange Voucher is a one-time use voucher.
  • The Exchange Voucher is valid for a period of three months from the date of issue. 

How do I exchange a product?
If you wish to exchange a product, please inform us within 2 days of receiving it via one of the following methods. 
Please mention your Name and Order number.
- Email on [email protected]
- Call or WhatsApp us  at +91 6376626120, +91 9653253736

Please ship the product back to us at the address below within 7 days of receiving it
Jaipuriya Fab Pvt Ltd
C-41 Dev Nagar, Tonk Road
Jaipur - 302018
Rajasthan 
+91 6376626120 

  • There are NO EXCHANGES on Sale and Offer products.
  • Certain items like dupattas and odhnis are not eligible for exchange.
  • Exchange voucher codes will NOT be valid on Sale/Offer items. 
  • No exchanges are possible in sizes larger than 4XL In Kurtas and Sets.
  • No exchange is possible in Dresses larger than size 2XL. 
  • The products should be unused, unwashed and in the same condition as they were received in.
  • Please note the shipping fee is non-refundable


How do I cancel an order?
Orders can be cancelled by emailing us on [email protected] or calling us at +91 6376 626 120. Orders can be cancelled only before shipment has been dispatched. 

What if I received a damaged product?
In case you receive a damaged product, please inform us within 2 days of delivery. 'Damage' does not include any issue with the product pertaining to the style/design of the product.
Bleeding and rubbing of vegetable dyes (especially the Indigo dye) is not a defect and exchange requests will not be accepted for this reason. 
Please read all details on the product description regarding  hand block prints before ordering. 

Please note that minor variations in colour (up to 10%) may be seen due to different monitors. 

 

 

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